Connect & Collect Vendor Cancellation Policy
Connect & Collect Vendor Cancellation Policy
We understand that plans can change, and we'll do our best to work with you whenever possible.
Cancellation & Refund Policy
- Vendor table cancellations made more than 14 days before the event are eligible for a full refund.
- Cancellations made within 14 days of the event will receive a refund minus a $50 administrative fee.
The administrative fee helps cover non-recoverable expenses already incurred on behalf of vendors, including payment processing fees, event planning, marketing, staffing, vendor management, and space allocation.
Example:
For our August 8th event, the last day to cancel and receive a full refund is July 25th. Beginning July 26th, approved cancellations will be refunded less the $50 administrative fee.
Thank you for understanding. This policy allows us to continue planning a successful event for all vendors and attendees while accommodating cancellations whenever possible.